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CM/ECF Case Management/Electronic Case Files

 

Court Announcements

The PACER Service Center (PSC) is currently experiencing long call wait times due to the enforcement of several security features that will enhance the security of PACER accounts, including updated password standards and multifactor authentication (MFA).

To help mitigate the wait times, enforcement of the updated password standards has been temporarily delayed. In addition, we ask that only users who receive a prompt to enroll in MFA when they log in should do so. If you do not receive an MFA enrollment prompt, no action is necessary. Please do not contact the PSC with questions about MFA until you are required to enroll. This ensures support is available for those who need it. Some common questions we received are answered on the list of MFA Tips and Resources which should be reviewed before calling the PSC.

Additionally, we would like to get your feedback regarding the MFA options using this short survey.

Thank you for your patience as we work to reduce call wait times and strengthen account security.

The Third Circuit Court of Appeals is live on Next Generation of Case Management Electronic Case Filing (NextGen CM/ECF). 

ACTION REQUIRED:  All Third Circuit Court of Appeals electronic filers must link your upgraded PACER account to your existing CM/ECF account.  Click here for instructions.

 

Help Desk Information

The CM/ECF help desk is available only for technical assistance in filing on CM/ECF.  Please write a letter to the Clerk’s Office or call the general Clerk’s Office number (215-597-2995) for general questions about cases or court procedures.  

Documents in cases and case originating documents such as petitions for review of an agency order or a petition for writ of mandamus may not be filed through the CM/ECF help desk email box.  See L.A.R. 113.1(a).  Documents sent to the CM/ECF help desk email box will not be docketed; no action will be taken on such documents.  For permission to fax or email documents in an emergency situation, please call the Clerk’s Office.

  • Contact the CM/ECF Helpdesk via email by clicking here: ecf_helpdesk@ca3.uscourts.gov
  • Contact the CM/ECF Helpdesk line at (267) 299-4970.
  • Calls to the Helpdesk are answered from 10am to 12pm and 2pm to 4pm. E-mail is checked and responded to throughout the work day.