CM/ECF Case Management/Electronic Case Files

Help Desk Information

The CM/ECF help desk is available only for technical assistance in filing on CM/ECF.  Please write a letter to the Clerk’s Office or call the general Clerk’s Office number (215-597-2995) for general questions about cases or court procedures.  

Documents in cases and case originating documents such as petitions for review of an agency order or a petition for writ of mandamus may not be filed through the CM/ECF help desk email box.  See L.A.R. 113.1(a).  Documents sent to the CM/ECF help desk email box will not be docketed; no action will be taken on such documents.  For permission to fax or email documents in an emergency situation, please call the Clerk’s Office.

  • Contact the CM/ECF Helpdesk via email by clicking here: ecf_helpdesk@ca3.uscourts.gov
  • Contact the CM/ECF Helpdesk line at (267) 299-4970.
  • Calls to the Helpdesk are answered from 10am to 12pm and 2pm to 4pm. E-mail is checked and responded to throughout the work day.

 

Court Announcements

The Chart of Requirements for Briefs and Chart of Requirements for Appendix have been updated! 

  • ATTENTION CM/ECF FILERS - If you receive a pop up message when you log in which invites you to take a survey, that message is unauthorized and not being generated by the judiciary.  Please delete the message and do not open it.  If you have questions about anything unusual purporting to be from our Court, please call us at 215-597-2995 or 267-299-4970.
  • Scheduled Downtime: Every 2nd Sunday of the month from 8am-12pm.  NOTE: Due to server maintenance, we may need to make the application unavailable outside of our scheduled downtime.
  • ATTENTION MAC USERS - Mac users with OS X 9 (Mavericks), who are accessing CM/ECF with the Safari 7 browser, will need to modify the browser security settings in order to attach documents for filing.  Please do the following:
    1. Log into CM/ECF.
    2. Click the Safari menu and select Preferences.
    3. Click the Security tab.
    4. Click Manage Website Settings.
    5. Locate the court server (ecf.ca3.uscourts.gov) under Currently Open Websites and modify to Run in Unsafe Mode.
    6. For those concerned with working in an unsafe mode, please use the Mozilla Firefox browser, which does not require the setting change.
  • CM/ECF Filer Registration is available through PACER Service Center.
  •  Public Notice.